Privacy Policy

1. Introduction

Crack LastStep respects your privacy and is committed to handling your information responsibly. This policy applies to information collected through our website, online tests, user accounts, payment processes and related services.

2. Information We May Collect

Depending on how you use our platform, we may collect:

• Name and basic profile information.
• Email address and mobile/phone number.
• Account login and authentication information.
• Test attempts, answers, scores, results and performance information.
• Transaction, order and payment-related information.
• Technical information such as browser, device type, IP address and general usage information.
• Information you voluntarily provide when contacting support.

3. How We Use Information

Your information may be used to:

• Create and manage your account.
• Provide access to purchased tests and examination services.
• Record and display test attempts, scores and results.
• Process and verify transactions.
• Provide customer and technical support.
• Maintain platform security and prevent misuse or fraudulent activity.
• Improve the performance and functionality of our services.
• Communicate important service, account or transaction-related information.

4. Payment Information

Payments may be processed through third-party payment gateways. We do not intend to store sensitive payment credentials such as complete card numbers, CVV or UPI PIN on our own servers.

Payment information may be handled by the relevant payment service provider according to its own privacy policy and security practices.

5. Cookies and Similar Technologies

We may use cookies or similar technologies to maintain login sessions, remember preferences, understand website usage and improve the user experience.

6. Sharing of Information

We do not sell personal information as a business practice. Information may be shared with service providers where reasonably necessary to operate the platform, process payments, provide technical services, maintain security or comply with legal obligations.

7. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure or misuse. However, no internet-based system can be guaranteed to be completely secure.

8. Data Retention

We may retain account, transaction and test-related information for as long as reasonably necessary to provide services, maintain records, resolve disputes, comply with legal obligations and protect the legitimate interests of the platform.

9. Third-Party Services

Our website may use third-party services such as payment gateways, analytics providers, hosting services or other technology providers. Those services may process information according to their respective policies.

10. Children's Privacy

Users should provide accurate information and use the platform in accordance with applicable age and legal requirements. If a parent or guardian believes that personal information has been submitted improperly by a minor, they may contact us so that the matter can be reviewed.

11. Your Choices

You may contact us regarding your account information, correction of inaccurate information or questions concerning the handling of your data, subject to applicable legal and operational requirements.

12. Policy Updates

We may update this Privacy Policy when our services, technology or legal requirements change. The updated policy will be published on this page with a revised effective date.